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May 22, 2025When Your Star Employee Doesn’t Want to Climb Higher: What Now?
The Unexpected Twist with Your Top Talent
So, you’ve got a real gem in your team – someone who consistently delivers, nails their role, and, by all accounts, would seem to be your natural next leader. But then, right when you’re mentally drafting their promotion announcement, they pull the plug. They’re simply not interested in moving up. It’s a twist that can leave most managers scratching their heads. But when a top performer opts out of the climb, it’s actually a brilliant opportunity to rethink what career progression really means and where that can take your business.
Why Do Top Performers Decline Further Progression?
Not every star employee wants to be at the top. For some, the satisfaction lies in the work itself, not in a fancier title or more responsibility. They might value their work-life balance, or they may have a clear view of where they’re at their best – and it’s right where they are. So, it’s not about ability but about choice. When you understand this, you can see that their choice isn’t a problem; it’s just a different path.
The Impact on the Business and Team
When a star employee decides to stay put, it can send a ripple through the team. Your succession plans may be challenged, and some may even question if the “climb” is worth it. But here’s the twist – rather than seeing this as a setback, think of it as a reshuffling. It’s a chance to spark open, honest conversations about what growth means for each team member. By respecting their decision, you’re building a culture where people feel valued for who they are and what they contribute, rather than how high they’re climbing.
How to Approach and Manage the Situation
This isn’t a moment to shove a promotion package under their nose and try to convince them. Instead, start with a genuine conversation. Find out what they love about their role and where they see themselves adding the most value. Often, they’ll have ideas about how they can grow sideways or even deeper into their current position, whether that’s through mentorship, specialised projects, or other avenues. Listening and working with them can lead to solutions that actually serve the whole team.
The Benefits of Embracing Non-Traditional Career Paths
Let’s face it, not everyone’s career path should look like a ladder. Embracing alternative paths means you get to keep your top talent engaged without forcing them into a box that doesn’t fit. When they’re thriving in their role, productivity goes up, and they set a great example of what it looks like to own your position. And, it’s a clear message to the team that “growth” doesn’t have to mean “up” – it can be about expanding in other directions, which keeps things fresh and flexible.
When Progress Isn’t Upward—And That’s Okay
Not every high performer needs to be a manager, and that’s perfectly alright. Supporting their choice is not only good for morale but also for the strength of your business. After all, the most valuable progress is the one that fits the person – whether that’s forward, sideways, or simply where they’re already thriving.
If you’re ready to rethink career paths in your business and build a culture where all talents are valued, let’s have a chat about how we can make that happen together.