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May 22, 2025How to Turn Management Accounts Into Stories Non-Finance Teams Love
Let’s be honest, most people hear “management accounts” and immediately switch off.
It’s not that they don’t care about the health of the business or the numbers; they just don’t see how it connects to what they do every day. That’s on us as leaders. If we want people to engage, we’ve got to do a better job of making those accounts accessible, relevant, and—dare I say—interesting. Management accounts are the story of your business. They’re packed with insights that can drive better decisions and bigger wins. But if your non-financially minded team can’t understand them, those insights might as well not exist. So, let’s strip away the jargon, simplify the spreadsheets, and turn management accounts into something everyone can get behind.
Why Do Non-Finance Teams Avoid Management Accounts?
The truth is, numbers can be intimidating. When you’re presented with a report full of figures, technical terms, and acronyms, it’s easy to feel overwhelmed. For non-finance people, it’s like being handed a book in a language they’ve never studied.
The problem isn’t that people don’t care about the numbers—it’s that they don’t see how the numbers relate to them. A warehouse manager, for example, doesn’t want a spreadsheet—they want to know why delivery costs have gone up and how they can help bring them down. It’s not a lack of interest; it’s a lack of connection.
The Importance of Engaging Management Accounts
Management accounts are more than rows of numbers—they’re the lifeblood of your business. They show where you’re smashing it, where things are going off track, and where the opportunities are to do better. If you can present those insights in a way that resonates with your team, you’re not just sharing data—you’re driving action.
When people understand what’s in the numbers, they feel empowered. They see how their work contributes to the bigger picture, and that kind of clarity and ownership is priceless.
Common Mistakes in Presenting Management Accounts
Let’s talk about what not to do:
• Overloading with Data: Giving people too much information is as bad as giving them none. If the report looks like a maths exam, no one will engage with it.
• Using Jargon: “EBITDA” might make sense to accountants, but to most people, it’s just a jumble of letters. Speak in plain English.
• Focusing on the Past: While it’s useful to know what’s happened, your team wants to know what’s next. They need actionable insights, not just a history lesson.
How to Make Management Accounts Exciting and Engaging
Here’s the thing—management accounts don’t need to be boring. They just need to be told in a way that connects with your team. Here’s how:
1. Tell a Story
Start with the big picture. What’s the headline? Are sales up? Are costs under control? Give people the highlights first, then dive into the details.
2. Use Visuals
A well-placed chart or graph can do wonders for engagement. People process visuals much faster than they process numbers.
3. Focus on What Matters to Them
Tailor your message. If you’re talking to the marketing team, focus on customer acquisition costs and campaign ROI. For operations, talk about efficiency and cost savings.
4. Make It Actionable
Don’t just tell people what’s happening—tell them what they can do about it. If delivery costs are rising, explain why and suggest ways to fix it.
5. Invite Questions
Encourage your team to ask questions and dig deeper. The more involved they are, the more likely they are to take ownership of the outcomes.
Overcoming Challenges
Adapting how you present management accounts takes time and effort, but it’s worth it. Yes, you’ll have to spend more time simplifying the data, adding visuals, and framing the insights. But once you see your team genuinely engaging with the numbers, you’ll know it’s worth every second.
Conclusion: Turning Numbers Into Actionable Insights
Management accounts don’t have to be dull, and they certainly shouldn’t feel like a chore. When presented well, they’re a powerful tool for engagement and growth. By breaking them down into meaningful, actionable insights, you can turn a dry report into a rallying cry for your team.
So, if your management accounts aren’t sparking conversations and driving action, it’s time to rethink how you’re presenting them. After all, when your team understands the story in the numbers, the results speak for themselves.
Ready to Make the Numbers Work for You?
If you’re ready to bring your management accounts to life and empower your team to take action, let’s talk. Together, we can turn your numbers into a powerful growth tool for your business.